Bulan2 Terms & Conditions – A Complete Guide to Using Malaysia's Online Gambling Platform

Welcome to bulan2, the online entertainment platform built for Malaysian players. These Terms & Conditions set out all the rules, rights, and responsibilities governing the relationship between you as a member and bulan2 as the service provider. We know documents like this aren't always the most enjoyable read, but we've made every effort to write this in clear, plain language — free from confusing legal jargon.

Every term you read here exists for good reason: to protect you as a player, to ensure a fair gaming environment for everyone, and to allow bulan2 to continue operating with full integrity for the benefit of our entire Malaysian player community.

If there are any terms you do not understand or would like further clarification on, the bulan2 support team is available via live chat or email. We never want you to feel confused or left in the dark about your rights as a bulan2 member.

Acceptance of Terms of Use

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and bulan2 ("Company", "we", or "platform"). This Agreement takes effect upon completion of the account registration process at bulan2 or upon use of any of our services.

Bulan2 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on the bulan2 website. It is your responsibility to review these terms periodically. Your continued use of the bulan2 platform following any changes constitutes acceptance of the revised terms.

• These Terms govern all aspects of your use of the bulan2 platform, including slots, Live Casino, table games, and all other services.
• In the event of a conflict between these general terms and the rules of a specific game, the specific game rules shall take precedence.
• The official language of these Terms & Conditions is Bahasa Malaysia. Any translation is provided for convenience only, and the Bahasa Malaysia version shall prevail in the event of any dispute.

Bulan2 Membership Eligibility

To register and use bulan2's services, you must meet all of the following eligibility criteria without exception. bulan2 reserves the right to decline registration or suspend the account of any individual who does not meet these criteria at any time, including after an account has been activated.

• Age: You must be at least 18 years of age. bulan2 operates a strict zero-tolerance policy towards underage gambling and will carry out age verification checks when required.
• Location: You must be located in a jurisdiction where online gambling is permitted. It is your responsibility to ensure that participating in online gambling activities is legal in your area.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.
• One Account: Each individual is only permitted to hold one bulan2 account. Owning multiple accounts is strictly prohibited and may result in the suspension of all associated accounts along with the forfeiture of any credit balances.
• Not a bulan2 Employee: Employees of bulan2, direct business partners, or their immediate family members are not permitted to register as bulan2 members.

Registration & Account Management

Registering with bulan2 is quick and straightforward — it typically takes less than 5 minutes. That said, there are important responsibilities you must uphold regarding your account throughout your membership with bulan2.

Accurate Information: You are required to provide accurate, current, and complete information during registration. This includes your full name, an active Malaysian phone number, and a valid email address. Providing false or misleading information constitutes a serious breach of these Terms & Conditions.

Account Security: You are solely responsible for keeping your bulan2 account password confidential. bulan2 will never ask for your password via email, WhatsApp, or any other channel. Do not share your password with anyone, including your own family members.

Identity Verification (KYC): bulan2 reserves the right to request identity verification documents at any time, including a copy of your Malaysian identity card (MyKad), utility bill, or bank statement, as part of the Know Your Customer (KYC) process. Failure to provide the required documents within the specified timeframe may result in the temporary suspension of your account.

• Bulan2 accounts are for personal use only and cannot be transferred to any other party.
• You must notify bulan2 immediately if your account is accessed without your authorisation.
• Bulan2 is not liable for any losses arising from unauthorised account access resulting from your own negligence.

Deposits, Withdrawals & Financial Transactions

Bulan2 is committed to ensuring all financial transactions are processed quickly, securely, and transparently. The following conditions govern all financial activity on bulan2:

Accepted Deposit Methods: bulan2 accepts deposits via the following Malaysian payment methods only: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX internet banking including Maybank2u and CIMB Clicks. We do not accept overseas payment methods or any methods not listed above.

Withdrawals: All withdrawal requests will be processed according to the schedule above, subject to successful KYC verification. bulan2 reserves the right to request additional verification for withdrawals exceeding RM 5,000. Withdrawals must be made to the same payment method used for the deposit, except in specific circumstances with prior written approval from bulan2.

Third-Party Funds: bulan2 does not accept deposits from accounts that do not belong to you. If funds are found to have been received from a third party, the transaction will be voided, the funds returned, and your account may be temporarily suspended pending review.

• All transactions are final unless a technical error on bulan2's part is proven.
• Bulan2 is not responsible for any fees or charges imposed by third-party payment service providers.
• Bulan2 reserves the right to place a hold on withdrawals that raise suspicion of fraud or money laundering until the investigation is concluded.

Bonus, Promotions & Rewards Terms

Bulan2 offers a wide range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to rollover/wagering requirements that must be met before any winnings derived from the bonus can be withdrawn as cash.

Welcome Bonus: New bulan2 members are eligible for a first deposit bonus of up to RM 388. This bonus is subject to a 20x wagering requirement on the bonus amount within 30 days from the date the bonus is credited. Example: a RM 100 bonus requires RM 2,000 in total wagers before a withdrawal can be made.

Daily Cashback: 5% Cashback is calculated based on your daily net losses across all bulan2 slots. Cashback is automatically credited to your account at 9:00 AM the following day and is subject to a 1x wagering requirement.

Weekly Tournament: Weekly tournament prizes are awarded as bonus credits subject to a 5x wagering requirement, to be completed within 7 days from the date of crediting.

• Only one bonus may be active at a time unless otherwise stated.
• Using multiple accounts to claim bonuses is strictly prohibited and may result in cancellation of all bonuses along with account suspension.
• Bulan2 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Unused bonuses will expire automatically once the validity period ends.
• Bulan2's decisions regarding any bonus-related matter are final and not subject to appeal.

Game Rules & Fair Play

Bulan2 is committed to providing a fair, safe, and enjoyable gaming environment for all members. All games available on bulan2 — including Mega Fishing, Aviator, The Warriors, Egypt Treasure, Caishen Wins, Craps, Leprechaun Egypt, and all other titles — use a Random Number Generator (RNG) that has been audited and certified by independent international certification bodies.

The advertised Return-to-Player (RTP) value for each game is a long-term expected figure calculated over millions of simulated rounds. RTP does not guarantee the outcome of any individual gaming session, and each round is independent of the one before it.

Technical Error: In the event of a technical malfunction, software failure, or system error during gameplay, bulan2 reserves the right to void the affected round and refund the bet to your account. Any winnings resulting from a technical error or bug are invalid and will not be paid out.

• Once a bet has been placed, it cannot be cancelled by the member after the game has begun.
• In the event of an internet disconnection during gameplay, the bulan2 system will complete the round based on the existing RNG outcome.
• The use of automation tools, bots, or third-party software to play is strictly prohibited.
• Any attempt to hack, manipulate, or interfere with bulan2's systems is a serious criminal offence under Malaysian law and will be reported to the relevant authorities.

Acceptable Member Conduct

Bulan2 welcomes players from all backgrounds and is committed to maintaining a respectful and inclusive community. To this end, there is a code of conduct that all bulan2 members must adhere to without exception.

The following activities are strictly prohibited and may result in permanent account suspension or closure without compensation:

• The use of abusive language, threats, or hate speech in any communication with the bulan2 team or other members.
• Any form of fraud, attempted fraud, or collusion between members to deceive the system.
• Money laundering or using the bulan2 platform for any activity that is illegal under Malaysian law.
• Creating a fraudulent account or using another person's identity.
• Deliberately exploiting technical errors or bugs without notifying bulan2.
• Any form of strategic collusion (arbitrage) or bonus system abuse that is clearly intended to exploit the platform.

Bulan2 encourages members to report any suspicious or unethical behaviour they observe to our support team. All reports will be kept strictly confidential and thoroughly investigated.

Account Suspension, Closure & Freezing

Bulan2 reserves the right to temporarily suspend, freeze, or close any member account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• At the member's own request (self-exclusion for responsible gaming).
• Upon instruction from the relevant authorities or applicable regulatory bodies.

When an account is suspended pending investigation, the credit balance will be frozen until the investigation is concluded. If no wrongdoing is found, the account and balance will be fully reinstated. If a violation is established, bulan2 reserves the right to forfeit any credit balance obtained through such misconduct.

If you wish to voluntarily close your bulan2 account, please contact our support team. The closure process will be completed within 2 business days, subject to the settlement of all pending transactions.

Bulan2 Liability Limits

Bulan2 provides its services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted platform operation, we cannot guarantee 100% service availability at all times due to technical factors and external circumstances beyond our full control.

Bulan2 shall not be liable for:

• Any financial losses incurred through the use of the bulan2 platform, including in-game losses.
• Service disruptions caused by scheduled or unplanned system maintenance.
• Losses resulting from unstable internet connectivity on the member's end.
• Any indirect, consequential, or incidental losses arising from the use of the bulan2 platform.

In all circumstances, bulan2's maximum liability to any member is limited to the total amount deposited by that member in the 30 days preceding the claim.

Privacy & Personal Data Protection

Bulan2 takes the protection of members' personal data very seriously and complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). All information you provide to bulan2 will be used solely for the purposes stated in our Privacy Policy.

In summary, bulan2 is committed to:

• Protecting your personal data with 256-bit SSL encryption at all times.
• Not selling, sharing, or disclosing your data to third parties without your consent, except where required by law.
• Notify you within 72 hours in the event of any data breach affecting your account.
• Respecting your right to access, correct, or delete your personal data upon written request.

For full details on how bulan2 collects, uses, and protects your data, please read our complete Privacy Policy at bulan2 Privacy Policy page.

Responsible Gaming & 18+ Policy

Bulan2 is a strong advocate for responsible gaming. We believe online entertainment should always remain a fun activity and should never become a source of financial stress or personal difficulties for our members.

To that end, bulan2 provides all members with the following tools, free of charge:

• Daily / Weekly / Monthly Deposit Limits: Set your own deposit limits in your account settings to keep your spending in check.
• Session Time Limits: Set time reminders to ensure you keep your play sessions within a healthy duration.
• Cool-off Period: Take a 24-hour, 7-day, or 30-day break from playing without needing to close your account.
• Self-Exclusion: For more serious cases, long-term self-exclusion is available and will be enforced immediately.

If you or someone you know is showing signs of a gambling problem, please seek professional help immediately. Contact Talian Kasih: 15999 for confidential and free support.

Amendments to Terms, Governing Law & Dispute Resolution

Bulan2 reserves the right to modify these Terms & Conditions at any time. Members will be notified of material changes via email or in-platform notification at least 7 days before they take effect, except in emergency situations requiring immediate changes.

Governing Law: This Agreement is governed by the laws of Malaysia. Any dispute arising from or in connection with this Agreement shall be resolved under the jurisdiction of the competent courts of Malaysia.

Complaint Procedure: If you have a complaint regarding bulan2's services, your first step is to contact our support team via live chat or email at [email protected]. We are committed to resolving every complaint within 72 hours. If you are not satisfied with the resolution provided, you may escalate your complaint to bulan2 management.

• All complaints must be submitted within 30 days of the date of the disputed incident.
• Bulan2's final decisions regarding game or bonus disputes are binding.
• Bulan2 is not responsible for any delays in resolving complaints arising from a member's failure to provide the requested information.

These Terms & Conditions were last updated on 1 January 2026 and supersede all previous versions. The latest version will always be available on the bulan2 website.